Warranty Claim
Something wrong
with your device?
Tell us what's happening and we'll review your claim under our Warranty Policy.
Before you file
Have your order ID and device serial number ready — you'll need them below.
Try basic troubleshooting first (reboot, re-pair, fresh cable/outlet).
Damage from drops, water, or unauthorized repairs falls outside coverage.
Our support team reviews claims and responds within 2 business days. Approved claims ship free both ways.
Haven't registered your device yet? Register it here.